22nd December, 2014
I don't recall
how many pairs of glasses I have purchased from
you, but I do recall all the great customer
service, care and suggestions to achieve the
best glasses for me.
I love your great selection of frames and the
time you spent taking photo's and emailing them
to me to help me decide what I liked best, as
there were too many good options.
I was also very happy with your quality lens
suggestions and the time you took to customize
My last purchase - prescription sunglasses -
which I had been putting off because I didn't
think they were a necessity, but boy was I wrong.
They are the best and also perfect for driving
on dull/glary days.
Plus a big Thank You to Megan, who went the
extra mile when she gave me her sunglass case,
as I was leaving on vacation and she thought
it would be better for travel.
ladies, Thank You!!
I first found Gisele’s store on line by searching
for high-end frames such as OGA and DILEM. In
person, the shopping experience was even better.
The friendly and knowledgeable staff seemed
genuinely interested in finding the best frame
to meet my needs. There is an extensive frame
collection, and in-store computer imaging allowed
me to see how the frames really looked on me
prior to purchase. When it came to lens options,
Gisele was expert in her advice. I highly recommend
Gisele and her delightful staff. The whole experience
was enjoyable and I will be back!
Dr. G. Struthers
love my new glasses. Both pairs.
It was time for a new prescription and the
chore of choosing frames and lenses from
the myriad of options was becoming a chore,
until I met Gisele.
and concerns were answered professionally
without a sense of someone only thinking
of a sale. Gisele cared and I do say,
exhibited the utmost patience with me in
assisting me to make the best decision.
I purchased the newest in lens technology
and it was worth it. The first ever
pair of progressive glasses that I put on
and they were perfect immediately.
This technology was only offered by Impressive
Eyewear. We all have our go to people
for what is important to us. I now
have my go to people for all my eyewear
needs. Thanks Gisele.
The name simply says it all. 'Impressive Eyewear' is truly impressive on all
levels. I recently purchased frames and lenses
and I was thoroughly ‘Impressed’ with the customer
service, technology, the store, and the quality.
It is not often
that when you go to a store that you like everything
about it. Megan and Gisele are absolute gems,
and I hope that many people get to experience
the customer service and treatment that I received.
I highly suggest that you make it your first
stop when you are looking for anything related
to your eyes!
I had heard nothing but positive reviews about
you, your store and your unique selection of
eyewear ever since my wife started working for
you, so I thought that I had better check it
out for myself, even though I had only recently
purchased a new pair of glasses from a large
optical chain store.. WELL, I quickly learned
what all the fuss was about, not only did I
receive knowledgeable, professional service,
I was treated with sincere kindness and caring
about what I was looking for in eyewear.. My
wife teases me for picking out my clothes to
coordinate with my glasses now.. lol..
I have not
once returned to wearing my old/new pair as
not only is my vision with my new glasses so
much better, clear, sharp and precise, but I'm
pretty styling thanks to Gisele and her wonderful
One happy DILEM client,
25th February, 2014
This store is a must visit...
I have recently had the pleasure of meeting
Gisele. She is so enthusiastic and passionate
about her businesses as well as her clients.
Gisele pays close attention to your needs and
doesn't sell you something just because of the
price tag, she truly cares about the eyewear
you choose after all they have to reflect you
and your personality!!! Gisele also has a variety
of unique frames, I'm sure everyone who walks
out of her store will feel like a movie star!
you Impressive Eyewear for doing such a superb
job with my glasses. I usually deal with a very
high end frame shop in Vancouver, but from the
time I stopped by your convenient location,
I became a loyal customer.
are friendly, professional and knowledgeable
and made me feel that satisfying me in every
way was their number one goal. Gisele brilliantly
realized that there was an error made on my
prescription and was able to retest me, correcting
the problem. She spared no amount of time making
sure my lenses and frames were exactly right
has camera and computer equipment designed to
enable visualizing each pair of glasses on the
face, and the inventory is fashionable, affordable
and interesting. The experience of choosing
frames was fun and enjoyable. Now, everywhere
I go, I get complements about my beautiful new
eyewear and it\'s wonderful to be able to see
so clearly. After completion, the frames were
rushed to me at my out of town location. You
have no idea how much that helped me. I now
see better, look great and have a lasting good
impression of Impressive Eyewear.
Thank you very
much for everything.
Dear Impressive Eyewear,
Thank you for my new Dilem glasses, they are
extremely light weight and are a great design.
I have received so many compliments on them
and I think it has to do with Megan Johnson
not allowing me to leave until I had a great
looking pair of glasses for me.
Eyewear is a store and you do have to go in
to them and not sit on the couch to order your
glasses but I would choose them any day over
an online store or other eyewear store. Gisele
has built a great company with customer service
that is miles ahead of any other store.
I walked into
their store being welcomed and invited to sit
down and talk about my wants not a sales person
trying to push a sale on me.
5th April, 2013
A year ago I walked
into this boutique looking for a "different"
pair of eyeglasses. Nothing traditional and
not the same as every other eye glass store.
Giselle was so kind and helpful in helping me
pick the PERFECT pair. I get compliments on
my glasses almost daily.
365 days later Giselle is still treating me
like a VIP client. Impressive eyewear is not
your typical eyeglass store. She cares about
Thanks Giselle. I look forward to coming in
again very very soon.
29th March, 2013
for too long to update my glasses to avoid sales
pressure and ending up with mediocre frames
that don't measure up to meet my style. I followed
a recommendation give to me to go to Impressive
As soon as
I walked through the door I like the atmosphere
and after looking around at the great selection
booked my eye exam. I even had my frame picked
out, or so I thought. Gisele saw what it was
I liked and didn't try to sell me anything else.
She pointed out other options and took the time
with me to set aside a collection of frames
that I liked.
The great thing
after that was sitting down and having my picture
taken with each frame and I could see what looked
good on me. I am thoroughly pleased with the
ones I got and have had a lot of compliments
on them. I highly recommend to everyone to go
in and see for yourself.